Frequently asked questions
As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence. Here is a few common questions we recieve. If you have questions not listed below, please feel free to reach out!
What should I do to prepare for my cleaning?
No need to run the vacuum before we arrive - that's what you hire us for! However, for the most efficient and effective clean, we ask that you please pick up any toys, clothing, or trash before we arrive. Also, make sure your pets are somewhere comfortable so we don't disrupt their peace.
Do I need to be home during the cleaning?
No. We work on a typical work week schedule, and most of our clients are gone when we arrive. In these cases, we're provided a spare key or a door or garage code so we can let ourselves in and lock up when we're done.
Do I need to provide cleaning supplies?
No. We arrive with everything we need to get your home sparkling. If you have preferences in regards to the cleaning products and equipment we use, and woild prefer us to use your supplies - please l we t us know prior to your cleaning.
What if I need to reschedule my cleaning?
We understand things happen and you may not be able to keep your scheduled clean. Just please let us know a minimum of 24 hours in advance of your appointment and we'll do our best to shift your schedule.
If we receive less then 24 hours notice or we cannot access your home, you will be charged 50% of your cleaning price.
Do you offer anything besides cleaning?
We specialize in organization and decluttering. We'd love to talk with you to determine your needs and wants and determine a plan for you!
How often can you clean my home?
We offer cleanings once a week, every other week, or once a month depending on your individual cleaning needs. We also offer one time cleanings for special events, moving in or out of a home, hosting a holiday, or your home just needing a reset.
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